Privacy Policy – How 877 Handles Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use the 877 platform at 877.lt, including registered players, visitors browsing the site, and anyone who contacts our support team. It covers all data collected through the website, the mobile-optimised browser experience, and any interaction with 877's support channels.

By accessing 877 or registering an account, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal data, please do not use the platform.

2 What Information We Collect

The information we collect falls into three main categories: information you provide directly, information generated through your use of the platform, and information collected for verification purposes.

Information you provide directly:

• Full name, date of birth, and gender
• Philippine mobile number (used for OTP-based login and account security)
• Email address
• Government-issued ID details submitted during KYC verification
• Payment details linked to your withdrawal method (e.g., GCash account or bank account registered in your name)
• Communications sent through live chat or email support

Information generated through platform use:

• Login timestamps, session duration, and IP address
• Device type, browser version, and operating system
• Games played, bets placed, and transaction history
• Responsible gaming settings and limit changes
• Approximate location based on IP address

3 Why We Collect Your Information

We collect personal data for specific, legitimate purposes. The table below outlines the main reasons and the data involved:

We do not collect data for purposes beyond what is described here without first informing you and, where required, obtaining your consent.

4 How We Use Cookies and Tracking

877 uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences, and detect unusual activity that could indicate fraud or account compromise.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These handle session management, login state, and security checks. They cannot be disabled without breaking core functionality.
• Analytical cookies: Help us understand how players use the platform, which pages are visited most, and where issues occur. This data is aggregated and anonymised.
• Preference cookies: Remember settings you've applied, such as your selected language or responsible gaming preferences.

You can manage cookie settings through your browser. Blocking essential cookies will affect your ability to log in and use the platform normally. Analytical and preference cookies can generally be disabled without impacting core functionality.

5 How We Share Your Information

877 does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information when it is necessary to operate the platform, comply with legal obligations, or protect against fraud.

The limited circumstances under which data may be shared include:

• Payment processors: When you make a deposit or request a withdrawal, your payment details are shared with the relevant Philippine e-wallet provider or bank to complete the transaction. These providers have their own privacy and security standards.
• Identity verification services: During KYC, your submitted documents may be processed by a third-party verification provider. These partners are bound by strict data handling agreements.
• Legal and regulatory requirements: If required by applicable law or a valid legal order, we may disclose information to the relevant authorities. We will not share more than what is specifically required.
• Fraud prevention: In cases of suspected fraud, money laundering, or abuse of the platform, relevant data may be shared with law enforcement or anti-fraud networks as permitted by law.

6 How We Protect Your Data

Keeping your information secure is a core part of how 877 operates. We apply layered security measures across both technical and operational levels:

• SSL encryption: All data transmitted between your device and 877 is protected by SSL/TLS encryption, preventing interception during transit.
• OTP verification: Login and sensitive account actions require a one-time password sent to your registered Philippine mobile number, adding a second layer of authentication.
• Access controls: Internal access to player data is restricted to authorised personnel only, on a need-to-know basis.
• Regular security reviews: Our systems are monitored and reviewed to identify and address vulnerabilities.
• Data minimisation: We only retain personal data for as long as it is needed for the purpose it was collected, or as required by law.

While no online system can guarantee absolute security, 877 is committed to applying industry-standard protections and responding promptly to any identified risk.

7 How Long We Keep Your Data

877 retains personal data for as long as your account is active and for a reasonable period after account closure, in line with legal and operational requirements. Specific retention periods vary by data type:

• Account registration details and KYC documents are retained for the duration of your account and for a period afterward as may be required for legal compliance.
• Transaction records are kept for an extended period to support audit, dispute resolution, and financial reporting obligations.
• Support communications are retained for a period sufficient to resolve any ongoing issues and for quality assurance.
• Analytical data that has been fully anonymised may be retained indefinitely, as it can no longer be linked to you personally.

When data is no longer needed, it is deleted or anonymised in a secure manner. You may request earlier deletion subject to the conditions in Section 8 below.

8 Your Data Rights

As a player on 877, you have meaningful rights over your personal information. We respect these rights and will respond to requests promptly and transparently.

To exercise any of these rights, contact our support team through the live chat on the platform or by emailing us at [email protected]. We aim to respond within a reasonable timeframe and will ask you to verify your identity before processing sensitive requests.

9 Children and Minors

877 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has created an account, we will suspend the account immediately and securely delete the associated personal data.

If you believe a minor has registered on the platform, please contact our support team right away so we can investigate and take appropriate action.

10 Changes to This Privacy Policy

877 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make significant changes, we will notify registered players through an in-platform notice or via the email address on your account.

The date shown at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically so you stay informed about how your data is handled. Continued use of the platform after any update constitutes your acceptance of the revised policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests related to your personal data and how 877 handles it, please get in touch with our team. We are available 24/7 through the live chat feature on the platform and will do our best to address your concern quickly and clearly.

You can also reach us by email:

[email protected]

Please include your registered mobile number or account ID when contacting us about a data-related request, so we can locate your records and verify your identity efficiently.